When you visit our website scls.nl or contact us, we receive personal data about you. In this privacy statement, we explain what data we collect, why we do so, and what your rights are. We handle your data with care and store it securely.

Do you have any questions about this statement? Please send an email to info@scls.nl. We may amend this privacy statement where necessary. We recommend that you review this statement regularly.

1. To whom and to what does this privacy statement apply?

This privacy statement applies to all personal data processed by Sherman’s Cleaning Service B.V., and to all domains associated with us. This applies to anyone who has been in contact with us or has visited our website: visitors, customers and business contacts.
Personal data is any data that can be traced back to you as an individual, such as your name, email address, telephone number or IP address. You can find more information about personal data on the website of the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

2. Who is responsible for your data?

Sherman’s Cleaning Service B.V. is the data controller responsible for processing your personal data. Our contact details:
• Merellaan 489, 2903GL Capelle aan den IJssel
• Chamber of Commerce number: 78430348
• Email: info@scls.nl

3. What data do we process?

We process the following personal data:
• Name
• Email address
• Telephone number
• Job title (for business contacts)

4. How do we obtain your data?

We receive your data directly from you, namely when you:
• fill in a contact form on our website;
• contact us via email, telephone or by other means.

5. Why do we process your data?

We process your personal data solely on the basis of your consent. This means that we only use your data if you have given us your consent to do so, for example by filling in a contact form or calling us.
You can withdraw your consent at any time. This does not affect the lawfulness of the processing carried out prior to the withdrawal.

6. How long do we keep your data?

We do not keep your personal data for longer than is necessary for the purpose for which it was collected, and no longer than is required by law. As long as you are a customer with us, we will retain your data in accordance with the statutory retention period of seven years (tax retention obligation).
At the end of this period, we will delete your data, unless it is required for the handling of complaints or legal proceedings. Would you like to know more about specific retention periods? Please contact us.

7. Do we share your data with others?

No. We do not share your personal data with third parties. Your data is used exclusively internally by authorised staff.

8. Where do we store your data?

We process and store your data exclusively within the European Economic Area (EEA). Your data is therefore not transferred to countries outside the EEA. Do you have any questions about this? Please contact us.

9. How do we protect your data?

We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. Only staff members with a valid reason and authorisation have access to your data. Do you have any specific questions about our security measures? Please contact us.

10. What rights do you have?

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access
You may ask us at any time what personal data we hold about you.

Right to rectification
You may ask us to correct any inaccurate or incomplete data.

Right to erasure
You may ask us to delete all data we hold about you. In some cases, we may not be able to comply fully with this, for example because we are legally obliged to retain certain data (such as tax data, which must be kept for 7 years).

Right to restriction of processing
You may ask us to restrict the use of your data. In that case, we will retain your data but will not use it.

Right to data portability
If we process your data on the basis of your consent, you have the right to receive your data in a digital format so that you can transfer it to another organisation.

Right to object
You have the right to object to the processing of your data, for example for direct marketing purposes. You can ask us to stop contacting you with commercial messages.

Right to lodge a complaint
Are you dissatisfied with how we handle your data? Please contact us first via info@scls.nl. You can also lodge a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl). As a last resort, you may take the matter to the court in the place where Sherman’s Cleaning Service B.V. is established.

How do you submit a request?
Send your request or complaint to info@scls.nl. We will process your request within 30 days. In the case of complex or multiple requests, this may take up to 60 days. We may ask you to confirm your identity.

11. Which cookies do we use?

Our website uses functional cookies. These cookies are necessary for the website to function properly, for example to store session and login details. Functional cookies do not require consent.
If you give your consent to personalising your experience based on browsing and search behaviour, we may place additional cookies. You can always adjust your cookie preferences via your browser settings.

12. Which legislation applies?

This privacy statement is governed by the General Data Protection Regulation (GDPR), as well as the relevant provisions of the Dutch GDPR Implementation Act (UAVG) and other applicable Dutch legislation.

13. Contact

Do you have any questions or comments regarding this privacy statement? Please contact us:
• Sherman’s Cleaning Service B.V.
• Merellaan 489, 2903GL Capelle aan den IJssel
• Email: info@scls.nl