Terms and conditions
Version 1, November 2026
These terms and conditions apply to all services provided by Sherman’s Cleaning Service B.V., established in Rotterdam (hereinafter: SCLS).
Article 1. Definitions
1.1 SCLS: Sherman’s Cleaning Service B.V.
1.2 Client: the party that instructs SCLS to carry out work.
1.3 Work: the cleaning and/or upgrading of containers and all other services that SCLS carries out on instruction.
1.4 Location: the premises of the client where the work is carried out.
Article 2. Applicability
2.1 These terms apply to all quotations, assignments and agreements between SCLS and the client.
2.2 Deviations only apply if SCLS has confirmed them in writing.
2.3 The general terms and conditions of the client do not apply, unless SCLS has agreed to them in writing.
Article 3. Quotations and prices
3.1 Quotations from SCLS are without obligation and valid for 30 days, unless stated otherwise.
3.2 An agreement is concluded as soon as the client accepts a quotation in writing or SCLS starts the work.
3.3 Prices exclude VAT, unless stated otherwise.
3.4 SCLS may adjust its rates annually in line with developments in wages and costs. SCLS will inform the client of this in advance.
Article 4. Performance of the work
4.1 SCLS carries out the work to the best of its ability and in accordance with the agreements made.
4.2 The work is carried out at the client’s location, using the facilities available there, such as the wash bay and spray booth.
4.3 SCLS may adjust the deployment of staff to the volume and planning of the client.
4.4 Agreed deadlines are estimates and not strict deadlines, unless expressly agreed otherwise in writing.
Article 5. Obligations of the client
5.1 The client provides timely access to the location and working facilities, such as water, electricity, the wash bay and the spray booth.
5.2 The client informs SCLS of the applicable safety rules and site rules at the location.
5.3 If the work is delayed because the client does not meet these obligations, SCLS may charge the additional costs.
Article 6. Materials
6.1 The parties agree per assignment whether SCLS or the client supplies the materials.
6.2 If the client supplies the materials, the client is responsible for their quality and timely availability.
Article 7. Additional work
7.1 Work that falls outside the agreement is considered additional work and will be charged separately, after consultation with the client.
Article 8. Payment
8.1 Invoices must be paid within 30 days of the invoice date, unless agreed otherwise.
8.2 In the event of late payment, the client owes the statutory commercial interest and the reasonable costs of collection.
Article 9. Complaints
9.1 Complaints about the work must be reported to SCLS in writing within 5 working days of completion, with a clear description.
9.2 If a complaint is justified, SCLS will carry out the work concerned again or seek a suitable solution together with the client.
Article 10. Liability
10.1 The liability of SCLS is limited to direct damage and to a maximum of the invoice amount of the assignment concerned, or the amount paid out by the insurance of SCLS in that case.
10.2 SCLS is not liable for indirect damage, such as consequential loss, loss of profit or delays in the client’s business operations.
10.3 These limitations do not apply in the event of intent or deliberate recklessness on the part of SCLS.
Article 11. Force majeure
11.1 SCLS is not obliged to fulfil its obligations if this is not possible due to force majeure, such as extreme weather conditions, illness, failures in the client’s facilities or government measures.
Article 12. Duration and termination
12.1 An ongoing assignment may be terminated by either party in writing with a notice period of one month, unless agreed otherwise.
Article 13. Applicable law
13.1 Dutch law applies to all agreements.
13.2 Disputes will be submitted to the competent court in Rotterdam.
This is an English translation. In the event of any discrepancy, the Dutch version prevails.